Windows Administrator
We are seeking a dedicated and knowledgeable Windows Technical Support Engineer to join our IT team. The ideal candidate
will have hands-on experience with Windows Server, Microsoft Azure. The role involves managing and troubleshooting
various Windows-based systems, ensuring smooth operation and availability, and providing technical support to end-users
and IT teams.
Job Summary:
- Install, configure, and manage Windows Server environments (2016, 2019, and 2022).
- Perform routine maintenance, patching, and updates on Windows Servers.
- Monitor server performance and resolve issues with server performance, backups, and security.
- Manage Active Directory, DHCP, Group Policy, and other core Windows services.
- Hands on experience in IIS, Plesk, DNS, SQL and domain services.
- Configure and manage Hyper-V virtual environments, including virtual machines (VMs), networks, and storage.
- Provide 2nd and 3rd level support for technical issues related to Windows Server, Azure, and virtualization technologies.
- Respond to incidents, requests, and perform root cause analysis on system failures.
- Utilize monitoring tools to oversee server performance, network traffic, and system health.
- Design and implement backup strategies, including Azure Backup and NAS storages.
- Implement and maintain security best practices for servers, networks, and cloud infrastructure.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- 1 to 3 years of experience in Windows Server administration, Azure cloud management, and Hyper-V virtualization.
- Participating in a 24x7x365 On-call rotation.
- Hands-on experience with Storage Spaces Direct (S2D) in a production environment.
- Proficiency in Active Directory, DNS, DHCP, Group Policy, and other Windows services.
- Strong understanding of Azure services such as Virtual Machines, Virtual Networks, and Storage Accounts.
- Knowledge of PowerShell and BAT scripting for automation.
- Familiarity with backup solutions, disaster recovery planning, and security protocols.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
Preferred Qualifications:
- Microsoft certifications such as MCSE (Microsoft Certified Solutions Expert) or Azure Solutions Architect.
- Experience in managing hybrid cloud environments [Azure & Hyper-V].
- Understanding of networking concepts and troubleshooting.